Our collection is made in Paris and we source our leather from dormant stocks from French tanneries with care.
The collection is on display at the Boutique Atelier in Paris. You can come and visit us to try our collection by making an appointment by email, phone or via our contact form.
We provide a booklet containing all the information concerning the specific care for each of our products. For more information, please contact us by email, phone or via our contact form.
We offer free delivery in France for orders over €250 and in the rest of the world for orders over €300. Delivery within 3 to 8 working days for products in stock. See more details
We deliver all over the world. We offer free delivery for orders over €300. For small orders, the delivery costs are between €15 and €30 depending of the weight of the package. Delivery within 3 to 8 days for products in stock. For deliveries outside the EEC zone, customs fees and/or taxes may be applied on import. These costs are to be paid by the customer. See more details
If the product is in stock and if the order was placed during the week, we ship the parcel within 24h to 48h. During the weekend, we dispatch the order on the following Monday. See more details
Once the parcel is dispatched, the delivery takes 3 to 8 working days depending on the country of destination. See more details
Once your order is dispatched, we will send you a tracking number by email. Then you can go to our carrier tracking platform:
The confirmation email is sent within 24h after the order is placed. However, after this period, if you haven't received an email, please contact us by email, phone or via our contact form.
Payments can be made by credit card such as Visa, Mastercard, Maestro or American Express and by other payment methods such as Paypal, Apple pay and Google pay.
All transaction on yuniyunan.com are secure. To protect all personal data and payment data, yuniyunan.com uses a secure socket layer (SSL) encryption system. SSL is denoted by a lock icon in your browser's address bar and by the mention 'HTTPS' ('S' for 'secure') in the site URL. With SSL, all data exchanged between you and yuniyunan.com is encoded, making it unreadable to third parties. See more details
Yes we do, we have a 14-day return and exchange policy, which means you can request a return or exchange up to 14 days after the date of the receipt of the order. See more details
Returns are free of charge for France. For the rest of the world, we currently don't cover the cost of shipping for returns or exchanges. See more details
You can make an appointment by phone, email or through our contact form to return or exchange your item at the Atelier.
Or you send us an e-mail at email@example.com or a message through our contact form to request an order return by post. In order to ensure your return is well managed, please message us before sending back the package.
1. Contact us with your order or invoice number, please let us know which replacement item you would like to receive if you would like an exchange. For returns from France, we will send you a pre-paid Colissimo Return Label by email.
2. Make sure to carefully wrap the item in its original packaging to protect it against damages in transit. Please include the return request form or original invoice.
Returns are reimbursed once the items have been received and approved. Plan at least ten (10) working days for your return to be processed before you received the reimbursement into your account. Please note that original taxes and duties are non-refundable. See more details
It's not mandatory, however we highly recommend you to do so. You will easily track your online orders, access your purchased history and manage your personal information.