Privacy policy

We are determined to respect your privacy and protect your personal data. The privacy policy is designed to inform you about our collect and use of your personal data that we gather when you access our Website yuniyunan.com. It will enable you to understand the purpose of the use of the information we gather, as well as your rights and options under the applicable data protection rules and regulations. 


Personal information we collect
When you visit the Website, we collect various types of personal information as part of the “Order Information”, including:

  • Contact information (such as your name, email address, postal address and telephone number) that you provide by completing forms on the Website, including if you subscribe to our newsletter and register and create an account on the Website
  • Details of any transactions made by you
  • Personal data that may be contained in communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Website or its content
  • Information from surveys that we may, from time to time, conduct on the Website for research purposes, if you choose to respond to, or participate in, them
  • Credit/debit card information

You are under no obligation to provide any such information. However, providing your personal data (in particular, your personal details, your email, your address, your credit/debit card numbers, bank code and your telephone number) to us is necessary for processing your order for the purchase of products on the Website.  The refusal to provide us with any personal data necessary may consequently prevent us from processing your order for the purchase of products sold on the Website or fulfilling obligations required by law and other regulations. 

Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as “Device Information”:

  • Data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Information about how you browse the Site.
  • Personal information collected from third parties, such as data you agree to share with us on publicly accessible social networks (Facebook, Instagram, Pinterest, etc) and/or that we may collect from other publicly accessible databases.

We also use “Cookies”, data files that are placed on your device or computer and assign a unique identifier and allow anonymous identification of the device.

See our Cookies policy

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). The data we use enables us to :

  • Correspond with you to resolve your queries or complaints
  • Perform the services provided by Yuni Yunan as requested 
  • Verify and carry out financial transactions in relation to payments you make

We also use Device Information to improve and customize our products, services and our business in general. The use of cookies on the Website enables us to improve its performance and to assess the success of our marketing and advertising campaigns we might send you. We also use the data to:

  • Carry out data analytics and market research
  • Carry out data enrichment, such as by analyzing your product preferences, shopping history and interactions with the Website together with data collected from third parties, such as data that you agree to share with us on social networks (Facebook, Instagram, Pinterest, etc) and/or that we may collect from publicly accessible databases
  • Send you information about Yuni Yunan's products and events that we consider most likely to be of interest to you.
  • Send you marketing communications containing news, information and updates about our products and services, offers, promotions and special events and customize your experience accordingly to your interests and shopping habits to improve our services. 

Finally, we do not share your personal information with any third parties, however, we may share it with certain third parties to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

How long is your data kept 
We generally retain your personal data for three years from the end of our relationship or from the last contact from you. In specific circumstances we may also retain your personal data for longer periods of time up until five years so that we have an accurate record of your dealings with us in the event of any complaints or challenges.

Your rights and options
Under the data protection laws and regulations, you have the right to access, amend, request the erasure and exercise other rights over your personal data. If you would like to exercise this right, please contact us through our contact form or by email at hello@yuniyunan.com.

If you prefer, you can restrict, block or delete cookies by changing your browser settings. Please note you may not be able to add and buy products from our store. See our Cookies page.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org

You may review your decision as to whether to receive the Yuni Yunan newsletter at any point in time. Please click on the unsubscribe button displayed in each newsletter.

Contact us
For any question or claim regarding this confidentiality policy, please contact us by e‑mail at hello@yuniyunan.com or through our contact form.